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1

A tri-dimensional approach for auditing brand loyalty

Worthington, Steve, Russell-Bennett, Rebekah, Härtel, Charmine

Journal:

Journal of Brand Management

Year:

2010

Language:

english

File:

PDF, 119 KB

english, 2010

2

Social Marketing Comes of Age: A Brief History of the Community of Practice, Profession, and Related Associations, With Recommendations for Future Growth

Kassirer, Jay, Lefebvre, Craig, Morgan, Winthrop, Russell-Bennett, Rebekah, Gordon, Ross, French, Jeff, Suggs, L. Suzanne, Lee, Nancy, Biroscak, Brian J.

Journal:

Social Marketing Quarterly

Year:

2019

Language:

english

File:

PDF, 278 KB

english, 2019

3

A hierarchical model of social marketing

French, Jeff, Russell-Bennett, Rebekah

Journal:

Journal of Social Marketing

Year:

2015

Language:

english

File:

PDF, 590 KB

english, 2015

4

The impact of service failure on brand credibility

Bougoure, Ursula Sigrid, Russell-Bennett, Rebekah, Fazal-E-Hasan, Syed, Mortimer, Gary

Journal:

Journal of Retailing and Consumer Services

Year:

2016

Language:

english

File:

PDF, 673 KB

english, 2016

5

A social marketing approach to value creation in a well-women's health service

Zainuddin, Nadia, Previte, Josephine, Russell-Bennett, Rebekah

Journal:

Journal of Marketing Management

Year:

2011

Language:

english

File:

PDF, 245 KB

english, 2011

6

Service convenience and social servicescape: retail vs hedonic setting

Nguyen, Doan T., DeWitt, Tom, Russell‐Bennett, Rebekah

Journal:

Journal of Services Marketing

Year:

2012

Language:

english

File:

PDF, 265 KB

english, 2012

7

Back to the future! The importance of history in services marketing

Russell-Bennett, Rebekah, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2016

Language:

english

File:

PDF, 129 KB

english, 2016

8

Designing gamified transformative and social marketing services

Mulcahy, Rory Francis, Russell-Bennett, Rebekah, Zainuddin, Nadia, Kuhn, Kerri-Ann

Journal:

Journal of Service Theory and Practice

Year:

2018

Language:

english

File:

PDF, 390 KB

english, 2018

9

Editorial

Russell-Bennett, Rebekah, Rosenbaum, Mark Scott

Journal:

Journal of Services Marketing

Year:

2019

Language:

english

File:

PDF, 142 KB

english, 2019

10

Are households ready to engage with smart home technology?

Mulcahy, Rory, Letheren, Kate, McAndrew, Ryan, Glavas, Charmaine, Russell-Bennett, Rebekah

Journal:

Journal of Marketing Management

Year:

2019

Language:

english

File:

PDF, 2.33 MB

english, 2019

11

Linking perceived value of mobile marketing with the experiential consumption of mobile phones

Andrews, Lynda, Drennan, Judy, Russell-Bennett, Rebekah

Journal:

European Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 558 KB

english, 2012

12

Heart versus mind: The functions of emotional and cognitive loyalty

Charmine E.J. Härtel, Rebekah Russell-Bennett

Journal:

Australasian Marketing Journal (AMJ)

Year:

2010

Language:

english

File:

PDF, 162 KB

english, 2010

13

Involvement, satisfaction, and brand loyalty in a small business services setting

Rebekah Russell-Bennett, Janet R. McColl-Kennedy, Leonard V. Coote

Journal:

Journal of Business Research

Year:

2007

Language:

english

File:

PDF, 208 KB

english, 2007

14

Too much, too soon? Children, ‘sexualization’ and consumer culture

Bragg, Sara, Buckingham, David, Russell, Rachel, Willett, Rebekah

Journal:

Year:

2011

Language:

english

File:

PDF, 128 KB

english, 2011

15

Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework

Rosenbaum, Mark S., Russell-Bennett, Rebekah, Drennan, Judy

Journal:

Journal of Retailing and Consumer Services

Year:

2015

Language:

english

File:

PDF, 400 KB

english, 2015

16

Customers behaving badly: a state of the art review, research agenda and implications for practitioners

Harris, Lloyd, Fisk, Ray, Grove, Stephen, Harris, Lloyd C., Keeffe, Dominique A., Daunt, Kate L., Russell‐Bennett, Rebekah, Wirtz, Jochen

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 404 KB

english, 2010

17

A typology of mass services: the role of service delivery and consumption purpose in classifying service experiences

Ng, Sandy, Russell‐Bennett, Rebekah, Dagger, Tracey

Journal:

Journal of Services Marketing

Year:

2007

Language:

english

File:

PDF, 274 KB

english, 2007

18

The value of health and wellbeing: an empirical model of value creation in social marketing

Dibb and Marylyn Carrigan, Sally, Zainuddin, Nadia, Russell-Bennett, Rebekah, Previte, Josephine

Journal:

European Journal of Marketing

Year:

2013

Language:

english

File:

PDF, 254 KB

english, 2013

19

The impact of service contact type and demographic characteristics on service quality perceptions

Ganesan‐Lim, Cheryl, Russell‐Bennett, Rebekah, Dagger, Tracey

Journal:

Journal of Services Marketing

Year:

2008

Language:

english

File:

PDF, 255 KB

english, 2008

20

Fresh thinking in services marketing: contemporary, cutting-edge and creative thoughts

Russell-Bennett, Rebekah, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2015

Language:

english

File:

PDF, 131 KB

english, 2015

21

Social marketing: the state of play and brokering the way forward

Gordon, Ross, Russell-Bennett, Rebekah, Lefebvre, R. Craig

Journal:

Journal of Marketing Management

Year:

2016

Language:

english

File:

PDF, 1.74 MB

english, 2016

22

Editorial: the role of the editor – managing fair play

Russell-Bennett, Rebekah, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 234 KB

english, 2017

23

Designing a medicalized wellness service: balancing hospitality and hospital features

Russell-Bennett, Rebekah, Glavas, Charmaine, Previte, Josephine, Härtel, Charmine E. J., Smith, Geoff

Journal:

Service Industries Journal

Year:

2017

Language:

english

File:

PDF, 2.29 MB

english, 2017

24

Capturing Affective Experiences using the SMS Experience Sampling (SMS-ES) method

Andrews, Lynda, Bennett, Rebekah Russell, Drennan, Judy

Journal:

International Journal of Market Research

Year:

2011

Language:

english

File:

PDF, 198 KB

english, 2011

25

Designing gamified apps for sustainable consumption: A field study

Mulcahy, Rory, Russell-Bennett, Rebekah, Iacobucci, Dawn

Journal:

Journal of Business Research

Year:

2018

Language:

english

File:

PDF, 838 KB

english, 2018

26

Commentary: exposing a research bias or a relic of research practice

Russell-Bennett, Rebekah, Rosenbaum, Mark Scott, McAndrew, Ryan

Journal:

Journal of Services Marketing

Year:

2020

File:

PDF, 150 KB

2020

27

Transformative value and the role of involvement in gamification and serious games for well-being

Mulcahy, Rory Francis, Zainuddin, Nadia, Russell-Bennett, Rebekah

Journal:

Journal of Service Management

Year:

2020

File:

PDF, 325 KB

2020

28

Developing a multidimensional scale of customer-oriented deviance (COD)

Leo, Cheryl, Russell-Bennett, Rebekah

Journal:

Journal of Business Research

Year:

2014

Language:

english

File:

PDF, 341 KB

english, 2014

29

Investigating Customer-Oriented Deviance (COD) from a frontline employee's perspective

Leo, Cheryl, Russell-Bennett, Rebekah

Journal:

Journal of Marketing Management

Year:

2012

Language:

english

File:

PDF, 247 KB

english, 2012

30

Shaping safe drinking cultures: evoking positive emotion to promote moderate-drinking behaviour

Previte, Josephine, Russell-Bennett, Rebekah, Parkinson, Joy

Journal:

International Journal of Consumer Studies

Year:

2015

Language:

english

File:

PDF, 408 KB

english, 2015

31

All Anglos are alike? A study of whinging Poms and bloody-minded Aussies

Harris, Lloyd C., Russell-Bennett, Rebekah

Journal:

Journal of Marketing Management

Year:

2015

Language:

english

File:

PDF, 359 KB

english, 2015

32

Fresh ideas: services thinking for social marketing

Gordon, Ross, Russell-Bennett, Rebekah, Wood, Matthew, Previte, Jo

Journal:

Journal of Social Marketing

Year:

2013

Language:

english

File:

PDF, 193 KB

english, 2013

33

Adherence to a Topical Regimen of 5-Fluorouracil, 0.5%, Cream for the Treatment of Actinic Keratoses

Yentzer, Brad, Hick, Jeff, Williams, Lisa, Inabinet, Robin, Wilson, Rebekah, Camacho, Fabian T., Russell, Gregory B., Feldman, Steven R.

Journal:

Archives of Dermatology

Year:

2009

Language:

english

File:

PDF, 107 KB

english, 2009

34

Maintaining or changing a drinking behavior? GOKA's short-term outcomes

Rundle-Thiele, Sharyn, Schuster, Lisa, Dietrich, Timo, Russell-Bennett, Rebekah, Drennan, Judy, Leo, Cheryl, Connor, Jason P.

Journal:

Journal of Business Research

Year:

2015

Language:

english

File:

PDF, 526 KB

english, 2015

35

Transforming beyond self: Fluidity of parent identity in family decision-making

Parkinson, Joy, Gallegos, Danielle, Russell-Bennett, Rebekah

Journal:

Journal of Business Research

Year:

2016

Language:

english

File:

PDF, 319 KB

english, 2016

36

Prophage-mediated defence against viral attack and viral counter-defence

Dedrick, Rebekah M., Jacobs-Sera, Deborah, Bustamante, Carlos A. Guerrero, Garlena, Rebecca A., Mavrich, Travis N., Pope, Welkin H., Reyes, Juan C. Cervantes, Russell, Daniel A., Adair, Tamarah, Alvey

Journal:

Nature Microbiology

Year:

2017

Language:

english

File:

PDF, 7.40 MB

english, 2017

37

“I’ll wait for him”: Understanding when female shoppers prefer working with gay male sales associates

Rosenbaum, Mark S., Russell, Eric M., Russell-Bennett, Rebekah

Journal:

Journal of Retailing and Consumer Services

Year:

2017

Language:

english

File:

PDF, 479 KB

english, 2017

38

How Does Serious M-Game Technology Encourage Low-Income Households To Perform Socially Responsible Behaviors?

Yam, Alpha, Russell-Bennett, Rebekah, Foth, Marcus, Mulcahy, Rory

Journal:

Psychology and Marketing

Year:

2017

Language:

english

File:

PDF, 474 KB

english, 2017

39

An exploration of servicescape exclusion and coping strategies of consumers with "hidden" auditory disorders

Beudaert, Anthony, Gorge, Hélène, Herbert, Maud, Russell-Bennett, Rebekah, Rosenbaum, MarkScott

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 554 KB

english, 2017

40

Commentary: Vulnerable Consumers in Service Settings

Rosenbaum, Mark Scott, Seger-Guttmann, Tali, Giraldo, Mario, Russell-Bennett, Rebekah, Rosenbaum, MarkScott

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 293 KB

english, 2017

41

Hedonic and eudaimonic well-being outcomes from co-creation roles: a study of vulnerable customers

Sharma, Shikha, Conduit, Jodie, Rao Hill, Sally, Russell-Bennett, Rebekah, Rosenbaum, MarkScott

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 714 KB

english, 2017

42

Challenging the planned behavior approach in social marketing: emotion and experience matter

Parkinson, Joy, Russell-Bennett, Rebekah, Previte, Josephine

Journal:

European Journal of Marketing

Year:

2018

Language:

english

File:

PDF, 364 KB

english, 2018

43

New Reactivity at the Silicon Bridge in Sila[1]ferrocenophanes

Musgrave, Rebecca Alice, Hailes, Rebekah, Schäfer, André, Russell, Andrew David, Gates, Paul Jonathan, Manners, Ian

Journal:

Dalton Transactions

Year:

2018

Language:

english

File:

PDF, 1.06 MB

english, 2018

44

Knowledge acquisition via internet-enabled platforms

Glavas, Charmaine, Mathews, Shane, Russell-Bennett, Rebekah

Journal:

International Marketing Review

Year:

2018

Language:

english

File:

PDF, 388 KB

english, 2018

45

Exploring psychological determinants of sharing donor recognition on social networking sites.

Chell, Kathleen, Russell‐Bennett, Rebekah, Mortimer, Gary

Journal:

International Journal of Nonprofit and Voluntary Sector Marketing

Year:

2019

Language:

english

File:

PDF, 2.20 MB

english, 2019

46

Touretteâs Syndrome and the School Experience: A Qualitative Study of Childrenâs and Parentsâ Perspectives

Grace, Rebekah, Russell, Cherry

Journal:

Australasian Journal of Special Education

Year:

2005

Language:

english

File:

PDF, 1.24 MB

english, 2005

47

Developing substantive theories into formal theories via disruption

Rosenbaum, Mark Scott, Russell-Bennett, Rebekah

Journal:

Journal of Services Marketing

Year:

2019

File:

PDF, 99 KB

2019

48

Editorial: bringing socially unacceptable services into services marketing

Rosenbaum, Mark Scott, Russell-Bennett, Rebekah

Journal:

Journal of Services Marketing

Year:

2020

File:

PDF, 101 KB

2020

49

The potential health impact of restricting less-healthy food and beverage advertising on UK television between 05.30 and 21.00 hours: AÂ modelling study

Mytton, Oliver T., Boyland, Emma, Adams, Jean, Collins, Brendan, OâConnell, Martin, Russell, Simon J., Smith, Kate, Stroud, Rebekah, Viner, Russell M., Cobiac, Linda J., Basu, Sanjay

Journal:

Year:

2020

File:

PDF, 790 KB

2020

50

Evidence for a common genetic aetiology in high-risk families with multiple haematological malignancy subtypes

Elizabeth M. Tegg, Russell J. Thomson, Jim Stankovich, Annette Banks, Ceri Flowers, Rebekah McWhirter, Jean Panton, Anne Piaszczyk, Melanie Bahlo, Katherine A. Marsden, Ray M. Lowenthal, Simon J. Foot

Journal:

British Journal of Haematology

Year:

2010

Language:

english

File:

PDF, 566 KB

english, 2010